Evie Sylvain
Vice President, Branch Manager - Sovereign Bank Now Santander
- Role
- Vice President Branch Manager at Santander US
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Evie Sylvain
Summary OBJECTIVE To secure a position in a growth-oriented company that would…
Experience
Vice President Branch Manager
Mar 2003 — Present
Provide leadership, coach, train, manage performance of staff to insure branch achieves sales goals. Manage sales culture implementing targeted sales and marketing processes- Ensure branch operational integrity: communication and compliance in all branch policies and procedures- Provide consistent quality customer service to both internal and external customers that meets or exceeds established standards-Ensures that team members exceed customer satisfaction and demonstrate Sovereign\'s standards- Meet or exceed assigned branch core deposit goals- Analyze branch expenses and implement strategies to reduce overhead- Generate additional bank business through in-branch sales, phone sales and external business development- Participate in branch functions and community activities to promote bank\'s image and growth- Responsible for communicating and implementing changes to policies and procedures- Carefully applies policies and procedures while granting exceptions- Build rapport with business partners.
Skills
- Branch Management
- Analysis
- Credit Analysis
- Consumer Lending
- Cross Selling
- Loans
- Sales Management
- Credit
- Investments
- Customer Satisfaction
- Commercial Mortgages
- Commercial Lending
- Leadership
- Sales
- Payroll
- Customer Service
- Finance
- Insurance
- Policy
- Recruiting
- Business Development
- Commercial Banking
- Portfolio Management
- Management Development
- Financial Analysis
- Small Business Lending
- Retail Banking
- Management Style
- Branch Banking
- Banking
- Management
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