Evelyn MacDougall
Business Analyst Ii @AdventHealth Central Florida
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WORK HISTORY
Business Analyst Ii @AdventHealth Central Florida
Orlando, FL, US
Primary Tools:Excel, PowerBI, SQL, Microsoft Suite, Epic, PowerInsights- Analyzed qualitative and quantitative clinical, financial/administrative data from multiple sources, and synthesized results into meaningful reports & presentations on a regular basis- Liaised between clinical and operational service lines, supporting a variety of quality & performance measurement initiatives throughout the organization via participation in development and maintenance of reports, scorecards, dashboard tools- Tracked clinical quality outcomes, monitored and improved patient safety efforts, and benchmarked internal performance against external peers- Worked with clinical and operational staff to develop and maintain performance measurement processes (database development, benchmarking, KPI development, systems documentation, and reporting/dashboard deployment)- Interacted frequently with leadership and quality personnel (including ancillary, safety, acute care, and integrated health services) to facilitate discussions of existing data products while assessing unmet analytic needs and potential enhancements- Analyzed data to identify areas for improvement and provide meaningful data-driven insights and recommendations to leadership- Developmed key performance indicators (clinical outcomes, cost, length of stay, patient satisfaction, etc.) through gathering requirements, defining specifications and establishing goals or benchmarks- Managed complex datasets by identifying, aggregating, cleaning & validating data from multiple sources in preparation for reporting use- Employed analytical techniques to design, develop, & maintain reports, scorecards, & dashboards that provide insight to the organization- Conducted financial/operational analyses and interpreted results to support business stakeholders in making strategic decisions- Collaborated with other analytic staff to develop and improve analytic products- Conducted data mining/extraction from database & tables
EDUCATION
University of Florida
Bachelor of Science in Business Administration, Business Administration and Management, General
All Saints' Academy
High School Diploma
University of Florida
Minor, French Language and Literature
ABOUT EVELYN MACDOUGALL
Analyst with +10 years of experience in healthcare industry across different sectors: hospital clinical analytics, PBM business development, specialty pharmacy physician sales, and financial health savings benefits operations.
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