Evgeny Bazhutov
Founder | Helping Wineries Automate Customer Support & Grow DTC Sales with AI | WineSpot.AI
- Role
- Founder & CEO at Winespot Ai
- Location
- Boca Raton, FL, US
- LinkedIn followers
- 500 followers
About Evgeny Bazhutov
Founder & CEO of WineSpot.AI — a platform helping wineries automate customer support…
Experience
Founder & CEO
Jan 2025 — Present · Boca Raton, FL, US
Founder & CEO of WineSpot.AI — an AI-powered customer support platform built specifically for direct-to-consumer (DTC) wineries.WineSpot helps wineries automate over 60% of daily support inquiries across email, chat, voicemail, and SMS, reducing team workload while improving response time and customer satisfaction. It’s fully integrated with the tools wineries rely on — such as DTC platforms, reservation systems, and SMS messaging tools — enabling instant self-service for customers asking to: • Track or manage shipments • Swap wines before a club release • Update payment or delivery info • Skip a shipment or cancel a membershipLed the full product lifecycle — from discovery and system architecture to go-to-market and partner onboarding. Designed the platform in close collaboration with winery teams to match real operational workflows and resolve seasonal support spikes without adding staff.WineSpot is part of a broader mission to bring smart automation to the wine industry, empowering small and mid-sized wineries to deliver high-touch service at scale — without the cost or complexity of building a large support team.
Education
Volgograd State Pedagogical University
Bachelor's degree
1995 — 2002
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