Evgenia Cheshko

Customer Delivery Team Lead @Shippeo

Paris, FR

Overseeing the successful implementation of Shippeo for multiple customers (carrier onboardings in EMEA and APAC for Stellantis, Kuehne-Nagel, Jaguar Land Rover, Sabic, etc.)• Running carriers onboarding (presenting the solution, convincing decision-makers to implement it, leading the API /EDI integrations in full cycle): road, rail, and intermodal freight• Serving as the primary point of contact in carrier integrations and taking full ownership of project, ensuring timely completion and customer satisfaction •Maintaining regular contact with carriers accounts to ensure compliance with customers projects and build use-cases that shade light on the benefits Shippeo brought to the carriers organization•Leading customer risk resolution strategy and implementation related to the source of \"carrier onboarding\"•Guiding customers and carriers through the implementation process, from directing kickoff meetings and workshops to overseeing technical setup, conducting key user training, managing regular reporting, and guiding change management efforts

Higher School of Economics

International Management

European Master in Business Studies

EFMD Accredited Master's degree, International Marketing