Everett Stevenson
Strategic IT Executive | Expert in ITSM | ServiceNow Platform Operations | Delivery Management Expert | Software Asset Management | Processes Improvement | Strong Team Builder | Exceptional Collaborator
- Role
- Director of IT, IT Service Management and End User Services at Brightspeed
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
Experience
Director of IT, IT Service Management and End User Services
Apr 2022 — Present · Charlotte, NC, US
Manage budget and strategy for ServiceNow, IT Service Management, IT Asset Management, Service Desk, User Endpoints, and Microsoft M365 applications and tools.» Developed workforce strategy to support expedited project implementations and follow-on operations.» Oversaw ServiceNow out of box implementation for ITSM, ITAM, ITOM.» Negotiated managed services and software license SOWs.» Optimized M365 E5 and F5 licenses to reduce annual spend.
Education
George Mason University
Master of Business Administration (M.B.A.), Global Business and National Defense
2013 — 2014
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