Evens Louis-Charles
Experienced Certified IT Technician | Currently holding 5 IT certifications including: CompTIA A+, Network+ and Security+.
- Role
- Technical Support Engineer at Afterpay
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Evens Louis-Charles
Experienced Helpdesk Technician with a demonstrated history of working in the IT industry. Skilled in Microsoft Office, Windows Server, Networking, Configuration Management and imaging PCs and MACs. Proficient at all Windows environments (XP, Vista, W7, W8 and W10), MacOS, Office365, Oracle, SQL Applications, Active Directory, Ghost Imaging, SAP, JAMFPro, BMC Remedy, ServiceMow and more. Proven experience in troubleshooting and fixing Hardware and Software Issues with both PC and MAC, Network Connections, TCP/IP, Wireless; Installing and upgrading Hardware and Software, RAID setup; etc… Strong information technology professional with 5 IT certifications including: CompTIA A+, Network+ and Security+.
Experience
Technical Support Engineer
Apr 2021 — Present · San Francisco, CA, US
Tier 2 IT Support.
Education
American InterContinental University
Bachelor's degree, Information Technology
Skills
- Microsoft Word
- Troubleshooting
- Microsoft Office
- Aerospace
- Networking
- Configuration Management
- Technical Support
- Customer Service
- Windows Server
- Hardware
- Microsoft Excel
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