Evelyn Townsend Lead Re-Engagement
Founder, Creator of Silent to Soldtm @Primi Marketing Inc
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WORK HISTORY
Founder, Creator of Silent to Soldtm @Primi Marketing Inc
Lead Revival Specialist | Author of Silent to Sold™ | AI + SMS Engagement for SMBsI work with owner-led service businesses at a very specific inflection point:Their CRM is full.Their calendar isn’t.And their current follow-up plan depends too heavily on phones, chasing, and manual effort.Most of the time, the issue isn’t lead quality, sales skill, or motivation.It’s that the system was never designed to — without pressure or burnout.Through Silent to Sold™, I help businesses recover revenue from leads they already paid for by replacing interruption-based follow-up with a calmer, response-driven approach.When timing and tone change, something interesting happens:conversations reopencalendars stabilizeteams stop chasingowners get out of the middlePeople still matter — they just, not as the glue holding broken follow-up together.
EDUCATION
St. Francis Xavier University
Certificate in Adult Education, Adult Education
VAClassroom.com
Certified Internet Marketing Specialist, Internet Marketing, SEO, Keyword Research
VAClassroom.com
Certified Social Media Strategist, Social Media
Wilfrid Laurier University
B.A., Business and Economics
SKILLS
ABOUT EVELYN TOWNSEND LEAD RE-ENGAGEMENT
Hi — I’m Evelyn. I built ™ for a very specific moment most owner-led service businesses eventually hit:Your CRM says you should be busy.Your calendar says otherwise.You’ve paid for the leads.Your team has called, emailed, followed up.Voicemails were left. Emails were sent.And then… silence.Not rejection.Just little or no response.Most owners assume the problem is lead quality, sales discipline, or follow-up effort.It isn’t.The real issue is that most sales systems were built around, — not around how customers actually respond today.Calls go unanswered.Emails get buried.And restarting conversations manually becomes awkward, inconsistent, and exhausting.So teams move on.Owners stay involved longer than they should.And revenue quietly leaks out of databases they already paid for.That’s the moment Silent to Sold™ exists for.Not to add more leads.Not to push harder.But to — in a way that doesn’t rely on chasing, reminding, or managing people to follow up.When follow-up stops depending on phones and human memory, something interesting happens:Conversations resume.Calendars stabilize.And sales effort drops while results improve.I work with owner-led service businesses in Canada and the U.S. who already have quiet leads and are ready to stop relying on a system that was never designed to restart conversations at scale.If your current plan feels heavy —and you suspect the issue isn’t effort, but design —you’re in the right place.You already paid for the leads.The question is whether your system can still get paid back.
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