Evelyn Burns

Strategic Operations | Passionate About Streamlining Workflows, Enhancing Quality & Driving Measurable Growth

Role
Benefits Specialist at Heffernan Insurance Brokers
Location
Costa Mesa, CA, US
LinkedIn followers
500 followers
Human ResourcesView LinkedIn profile

About Evelyn Burns

I’m an operations professional passionate about turning complex challenges into efficient, scalable solutions that drive growth and lasting impact. With experience spanning corporate strategy, business analytics, and process optimization, I’ve led initiatives that cut turnaround times by 25%, improved data accuracy by 30%, and supported over $4M in client renewals.Having recently earned my MBA, I bring a strategic and data-driven approach to improving performance, empowering teams, and streamlining workflows. My journey, from managing benefits for 3,500+ employees to leading market analyses at OneDigital, has taught me the value of aligning people, process, and purpose.I’m motivated by continuous improvement and thrive in roles where I can connect insights to action and transform operational excellence into measurable results.

Experience

  1. Benefits Specialist

    Heffernan Insurance Brokers

    Jan 2026 — Present

Education

  • Grand Canyon University

    Master of Business Administration - MBA

  • California State University-San Bernardino

    B.S, Health Science; Public Health Education

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