Evelina Rusu
Customer Service Representative @BMO
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WORK HISTORY
Customer Service Representative @BMO
Deliver exceptional customer service by efficiently handling transactions and addressing inquiries, enhancing customer satisfaction• Identify customer needs, recommend tailored financial tools, and initiate referrals to maximize personal/banking sales volume• Apply and maintain policies and procedures to ensure operational accuracy, enhance efficiency, and support branch objectives
EDUCATION
Marianopolis College
Diploma of College Studies
Collège Jean-Eudes
High School Diploma
McGill University
Bachelor of Commerce - BCom
ABOUT EVELINA RUSU
Passionate commerce student with a knack for positive mindsets and enthusiasm for student life. My creativity and strategic thinking has been honed through academic excellence. Beyond the classroom, I involve myself in multiple student organizations in the topics of business, language (ASL) and community involvement, through which I hope to offer students opportunities and impactful learning. Fond of economics, international business, and political science, I aspire to work in the field of international non-profit organizations and become an advocate for social change.
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