Eve Cascadden
Dual Supply Chain Management and Economics student at the University of Tennessee, Knoxville, exploring industries where I can collaborate with others to make the world a better place
- Role
- Waitress (Bayhost) & Golf Services Associate at Topgolf
- Location
- Knoxville, TN, US
- LinkedIn followers
- 500 followers
About Eve Cascadden
I am a junior in the Haslam College of Business at the University of Tennessee and I am…
Experience
Waitress (Bayhost) & Golf Services Associate
Nov 2022 — Present · Ashburn, VA, US
Delivered exceptional guest experiences, increasing customer visits and positive reviews.• Led a team during high-volume shifts, ensuring efficient service operations and maintaining a positive atmosphere, resulting in improved team morale and customer satisfaction.• Resolved customer issues, enhancing overall guest satisfaction and loyalty.• Trained and mentored over 20 new associates, improving their performance and contributing to an efficient training time.• Developed and facilitated training sessions, enhancing team knowledge and ensuring consistent service excellence.• Monitored trainee progress during shadow shifts, providing constructive feedback that led to higher retention rates and improved performance.
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