Eve Grgic Young

Sr Director Software Engineering @Capital One

Richmond, VA, US

EMAILS

e••••••••@capitalone.com

MOBILE NUMBERS

+19•••••••15

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WORK HISTORY

Jan 2021 — Present

Sr Director Software Engineering @Capital One

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Lead 28 agile software engineering teams to deliver groundbreaking agent servicing case platform replacing vendor system- Recruit, motivate, mentor, and lead multiple agile software engineering teams (~150 people)- Optimize for delivery under tight timeframes- Implement resilient platform with zero downtime leveraging Java micro-services, Aurora, PostgreSQL, AWS and domain driven design - Enable customer service agents to track any customer service inquiry for Capital One customers- Leverage Robotic Processing Automation as short term solution for manual processes- Build and manage senior stakeholder relationships- Identify and remediate all cyber vulnerabilities to maintain customer privacy and data integrity.

SKILLS

Product ManagementPmoRisk ManagementLeadershipCustomer Relationship Management (Crm)IT StrategyProject ManagementProcess ImprovementFinancial ServicesBusiness RequirementsChange ManagementBusiness Process ImprovementManagementSoftware Development Life Cycle (Sdlc)Vendor ManagementData WarehousingCrmSdlcProject Portfolio ManagementPmpAgile MethodologiesRequirements AnalysisAnalysisAgile Project ManagementSoftware Project ManagementProgram ManagementStrategyInformation TechnologyBusiness AnalysisInvestment Banking

ABOUT EVE GRGIC YOUNG

Innovative, driven, and results-oriented leader specializing in delivering software…

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