Evdokia Fourkioti
Customer Success Manager @IntegrityNext
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WORK HISTORY
Customer Success Manager @IntegrityNext
Managing end-to-end customer onboarding implementation, and strategic guidance to ensure adoption, upsell potential, and long-term retention- Owning key strategic initiatives—SME Service Concept, Knowledge Center, and Customer Support—to scale team performance and operational efficiency- Conceptualizing and implementing service automation to support longtail portfolio growth- Established Content Management Process as Content Manager and leading the project team for content planning and creation
EDUCATION
Ionian University, Department of Foreign Languages, Translation and Interpreting, Corfu (Greece)
Bachelor's degree, Foreign Languages, Translation
Universität Leipzig: Institut für Angewandte Linguistik und Translatologie
Exchange Programme, Language Interpretation and Translation
Heidelberg University
Erasmus Programme, Language Interpretation and Translation
ABOUT EVDOKIA FOURKIOTI
Customer Success Manager | ESG | LkSG | Supply Chain Management
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