Evanne Davis

About Evanne Davis

Evanne is the Manager over two IT application teams at Enterprise Holdings; an Information Technology specialist with over 10 years of experience. At EHI, Evanne manages a team of 10, including 2 lead business analysts, 3 support engineers, 3 software java engineers, 1 test engineer, and 1 IT Dev Ops Manager who oversees 4 developers. She oversees daily operations for two application teams and ensures support, enhancements, and project work runs smoothly. Evanne meets regularly with various IT teams along with business sponsors to move work forward, collaborate on strategic initiatives, and ensure consumer needs are being met. Evanne has deep subject matter knowledge in Microsoft Dynamics CRM that spans across several versions, the most recent being Dynamics 365 CRM Online. She has also worked on CRM 4.0, CRM 2011, and CRM 2013 on premise. Evanne has been involved in 3 CRM migrations within her career: CRM 4.0 to CRM 2011, CRM 2011 to CRM 2013, and CRM 2013 on premise to Dynamics 365 Online.Recently, she has helped one of her application teams to modernize their service calls, moving RSI calls to API endpoints. Evanne helped the team prioritize work, developed and maintained a project and capacity plan for the project, and gave regular status updates to leadership. Qualifications: Microsoft Technology Specialist Certification in CRM 2011 Customizations and Configuration. 9+ years of public speaking experience including managerial presentations in front of the sales team as well as personal visits with vendors and event coordinators. 9+ years of experience with Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Visio. 6+ years of requirements gathering for various projects, working closely with business users and meeting with department executives. 6+ years software implementations and upgrades, including writing workflows, customizations, and configuring systems. 2+ year SharePoint experience – creating content types, columns, libraries, and workflows.

Experience

1. Senior Manager (IT Core)

   Enterprise Mobility

   Mar 2020 — Present · St Louis, MO, US

   Senior manager over a department of two application teams: 6 Development Engineers, 1 Test Engineer, 2 Business Analysts, and 2 Support Engineers. Develop and maintain monthly roadmaps, project plans and capacity planning spreadsheets for strategic initiatives. Strategize with senior leadership stakeholders for how best to enhance our applications to help our improve our sales teams day to day processes. Meet regularly with employees to talk about career plans and ensure they are marching towards a path of career growth and success with the company. Collaborate with other senior managers and directors across IT within our department to discuss projects across teams, business updates, ways to improve communicates down to our employees, and come up with action plans to better our independent processes for our teams.

Education

• University of Missouri Trulaske College of Business

  Business Administration, Business/Marketing, Textile & Apparel Management

  2005 — 2009

Skills

• Solution Selling
• Sales Operations
• Conference Coordination
• Professional Services
• Saas
• Microsoft Certified Professional
• Eloqua
• Business Analysis
• Facebook
• Sales
• Email Marketing
• Software Industry
• Software Implementation
• Social Networking
• Marketing Automation
• Event Planning
• Business Intelligence
• Management
• Corporate Events
• Crm
• Microsoft Crm
• Event Management
• Marketing
• Integrated Marketing
• Erp
• Business Process Improvement
• E-Commerce
• Databases
• Sales Process
• Cloud Computing
• Public Speaking
• Business Process
• Project Planning
• Social Media
• Sharepoint
• Enterprise Software
• Sales Management
• Blogging
• Lead Generation
• Strategic Partnerships