Evan L.
Support Engineer @ Appwrite | Cloud Infrastructure, DevOps | Disability Advocate
- Role
- Support Engineer at Appwrite
- Location
- Beaverton, OR, US
- LinkedIn followers
- 500 followers
About Evan L.
Platform Operations Engineer and Customer Success Specialist with over a decade of experience supporting critical systems, scaling cloud infrastructure, and improving developer experience.My background spans technical support, fraud investigation, infrastructure automation, and developer success, which gives me a 360° view of how real-world systems survive load, scale, and user behavior.I thrive in fast-moving, ambiguous environments where the mission is clear: reduce operational risk, eliminate manual overhead, and build resilient systems that just work.Currently operating at the intersection of cloud engineering, customer experience, and platform support, I\'m focused on building scalable foundations that keep products reliable and teams focused.Always open to connecting with teams solving real problems at scale.
Experience
Support Engineer
Jan 2024 — Present
Skills
- Mac
- Customer Experience
- Troubleshooting
- Windows
- Leadership
- Networking
- Powerpoint
- Microsoft Excel
- Saas
- Zendesk
- Soap
- Adobe Creative Suite
- Customer Service
- Rest
- Customer Relations
- Apis
- Vmware
- Windows Server
- Sql
- Management
- Call Centers
- Software as a Service (Saas)
- Microsoft Word
- Team Leadership
- Social Networking
- Social Media Marketing
- Social Media
- Microsoft Sql Server
- Training
- Customer Satisfaction
- Microsoft Office
- Sales
- Technical Support
- Salesforce.com
- Splunk
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