Evan C. Townsend
Strategy Manager | Partnerships Lead | People Leader | Entrepreneur
- Role
- Manager, Aftersales at Genesis
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Evan C. Townsend
I have over 10 years of experience in the automotive industry, with a focus on client development, sales and service operations, problem solving and program management.My superpower as a servant leader is creating safe spaces where team members can authentically connect and grow to recognize and achieve their full potential. I am passionate about creating innovative solutions that address the needs and preferences of our diverse and loyal customer base. I leverage my skills in customer success, social networking, creative ideation, and financial analysis to design and implement strategies that increase customer retention, loyalty, and advocacy. I also enjoy taking in an NBA or MLS game when I can and travel around the world to gain new experiences. The best opportunities allow me to craft my contributions with high standards, quality collaboration, and creative strategy while executing with strong communication and team accountability. Competencies- Project Management & Planning- OEM Operations - Strategic Partnerships- Business Strategy- Creating Executive Presentations
Experience
Manager, Aftersales
Mar 2024 — Present · Houston, TX, US
Education
Oklahoma State University
Bachelor’s Degree, Business Administration and Management, General
Desoto High School
High School
2003 — 2007
East Texas A&M University
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Skills
- Fundraising
- Social Media
- Data Entry
- Teamwork
- Higher Education
- Time Management
- Community Outreach
- Event Management
- Recruiting
- Editing
- Marketing
- Event Planning
- Public Speaking
- Microsoft Office
- Student Affairs
- Critical Thinking
- Outlook
- Microsoft Word
- Team Leadership
- Leadership
- Research
- Leadership Development
- Social Networking
- Data Analysis
- Financial Analysis
- Public Relations
- Business Strategy
- Nonprofits
- Training
- Statistics
- Powerpoint
- Microsoft Excel
- Management
- Team Building
- Customer Service
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