Evan Yearwood
Technical Support Specialist @ Yext | Studying Identity Access Management (Okta/Azure)
- Role
- Technical Support Specialist at Yext
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Evan Yearwood
I believe that our greatest breakthroughs come when we challenge our assumptions and…
Experience
Technical Support Specialist
Jan 2025 — Present · New York, NY, US
Providing Tier-2 B2B technical support for a leading SaaS platform in the SEO industry- Comfortable leading Enterprise client relationships with authority, clarity and trust- Resolved a high-impact technical issue for an enterprise client, safeguarding over Facebook listings and preventing potential business disruption- Supporting complex integrations across Google, Apple, Facebook, Bing, Yelp and 200+ SEO Publishers- Diagnosing and resolving technical issues through investigative analysis and incident response, ensuring minimal disruption for clients- Demonstrating strong enterprise communication skills, translating technical findings into clear, actionable updates.
Education
CourseCareers
Information Technology Professional
Robert H Goddard High School of Communication Arts & Technology
High School
2009 — 2013
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