Evan Underbrink

About Evan Underbrink

As a Customer Development Representative at ShipStation, my focus is on the long-term success and scalability of our merchants. I don’t believe in a one-size-fits-all approach; instead, I prioritize deep listening to understand the unique nuances of each business model and platform integration. By \"illuminating\" underutilized capabilities within the ShipStation ecosystem—from advanced automation to inventory optimization—I guide my customers to maximize their ROI. I take pride in acting as a strategic consultant, identifying the specific upsell and cross-sell opportunities that drive mutual growth for both the customer’s brand and ShipStation’s business.Before transitioning into Customer Development, I spent 18 months as an Outbound Business Development Representative (SDR) at ShipStation. During this time, I sharpened my ability to connect with diverse prospective customers, qualifying leads by performing deep-dive discovery into their specific shipping pain points. This role taught me how to navigate conversations across a vast array of industries and business types, ensuring that every introduction to our services was rooted in a high-quality fit and a genuine solution to a logistics challenge.Beyond the world of e-commerce and SaaS, I am driven by a strong interest in the sciences, which I studied in college and continue to explore today. My professional drive is also rooted in my experience as a D3 Varsity Basketball player. Competing at a collegiate level instilled in me a deep commitment to team collaboration, disciplined leadership, and the resilience required to perform under pressure—skills I bring to my colleagues and my customers every single day.

Experience

1. Senior Account Executive

   Auctane

   Oct 2025 — Present

   Promoted in recognition of top performance, coachability, and consistent quota achievement.• Manage a portfolio of mid-market and enterprise clients, focusing on scalable shipping and logistics solutions• Partner cross-functionally with product, customer success, and marketing to deliver tailored solutions that drive measurable client ROI• Support onboarding and mentorship of new Account Executives, contributing to team knowledge sharing and process improvements

Education

• Colorado College

  Bachelor's degree, Organismal Biology and Ecology / Molecular Biology

  2016 — 2020