Evan Lee

About Evan Lee

Program management professional with more than 18 years of experience in smart home, consumer electronics and retail sector. Specializing in customer insights analysis, customer experience improvement, process improvement, product/service contract manufacture sourcing, NPI launch readiness, and sales support. A team leader with strong decision making abilities and is not afraid to take on difficult challenges. Capable of working in a fast-paced, deadline driven environment. Specialties- Project/Program Management- Customer Success Management- Smart Home CX Certification- Customer/User Experience Improvement- Customer/User Insights Analysis- NPI Launch Readiness- Process Improvement / Implementation- Contract Negotiations- RFx- Global Inventory Stock Allocation- Vendor / Account relationship management- Language Skills: English and Chinese (Mandarin)

Experience

1. Staff Program Manager - Pmo

   TikTok

   Oct 2023 — Present · Seattle, WA, US

Education

• California State Polytechnic University-Pomona

  Bachelor of Science, Business Administration, focus in Management and Human Resource

Skills

• Cross-Functional Team Leadership
• Salesforce.com
• Asset Allocation
• Account Management
• Strategy
• Global Sourcing
• Excel
• Agile Project Management
• Product Management
• Product Allocation
• Oms
• Vendor Management
• Powerpoint
• Microsoft Excel
• Procurement
• Oracle E-Business Suite
• Operations Management
• Quickbooks
• Customer Presentations
• Management
• Inventory Management
• Word
• Program Management
• Supply Chain Management
• Cost Reduction
• Outlook
• Windows
• Sourcing
• Capacity Planning
• Supply Chain
• Microsoft Office
• Sales
• Macola
• Consumer Insight
• Terapeak
• Logistics
• Sales Operations
• Microsoft Word