Evan Szablewski
Field Service Engineer for Hamilton Robotics
- Role
- Field Services Engineer at Hamilton Company
- Location
- Somerville, MA, US
- LinkedIn followers
- 500 followers
About Evan Szablewski
Hello, My name is Evan Szablewski and I am currently a Robotics Engineer I at Lila…
Experience
Field Services Engineer
Aug 2023 — Present · Boston, MA, US
Diagnose, troubleshoot, and repair complex problems on an install base of over 150 Hamilton liquid handlers- Install and configure Hamilton liquid handlers in Venus software- Clearly communicate system statuses with customers to establish trust and ensure satisfaction- Develop product service procedures to streamline field service processes- Maintain cohesive service records for internal analysis- Triage service calls and manage schedules to eliminate machine downtime- Train new field service engineers on products and processes
Education
Tufts University
Bachelor of Science - BS, Mechanical Engineering
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