Evan Schneider

Role
IT Support Specialist at Combined Public Communications
Location
Cincinnati, OH, US
LinkedIn followers
500 followers

About Evan Schneider

Working as a Commissary Support and Implementation Specialist at Combined Public…

Experience

  1. IT Support Specialist

    Combined Public Communications

    May 2023 — Present

    Provided Level 2 support to end-users both remotely and onsite - Collaborated with Level 3 engineers to resolve complex technical issues - Responsible for creating new users in Active Directory and across our systems - Recorded issues and resolution details in the Salesforce Ticketing system - Assisted fellow team members and performed other duties as needed - Set up Quintum VoIP Devices - Troubleshoot telephone issues - Installed printers and desktops - Set up laptops for new employees

Education

  • Northern Kentucky University

    Bachelor of Science, Computer Information Technology in Cybersecurity Track

    2019 — 2023

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Evan Schneider — IT Support Specialist at Combined Public Communications in Cincinnati, OH, US | Unifers