Evan McNamara
Associate Director of Product Management at AT&T
- Role
- Associate Director at AT&T
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Evan McNamara
I build and lead collaborative teams that make bold, data-driven decisions and deliver industry-leading results.I am an accomplished leader with a robust blend of technical expertise, creative problem-solving skills, and strategic management experience. I have a proven track record in product management, network operations, team development, and efficiency improvement within both military and corporate environments. I am adept at developing innovative solutions, conducting in-depth analyses, and creating comprehensive training programs. I have a strong educational foundation with a BS in Mechanical Engineering and an MA in English, underscoring a commitment to continuous learning and professional growth. I am recognized for enhancing operational effectiveness, driving productivity, and leading teams to success. I am highly skilled in the following areas:Leadership | Management | Team Development | Product Management | Technical and Analytical Skills | Data Analysis | Creative Problem Solving | Innovation | Effective Communication| Training and Development | Project Management | Process Improvement | Strategic Planning | Resource ManagementADDITIONAL RELEVANT EXPERIENCECINGULAR WIRELESS, Kansas City, MONetwork Operations Area ManagerResponsible for the operation, maintenance, and growth of a 350-cell site network and three mobile data centers.SBC MOBILE SYSTEMSMobile Telephone Switching Operations ManagerResponsible for the operation, maintenance, and growth of the AT & T Mobility Kansas City core network.U.S. ARMYInfantry OfficerLed an organization as Chief Officer of 107 soldiers and associated equipment, vehicles, systems and support programs.
Experience
Associate Director
Jan 2022 — Present · Los Angeles, CA, US
Leads the Customer Self Install Center of Excellence, responsible for the end-to-end onboarding and self-installation experience of fiber in-home broadband.•Develops, tests, and implements a 100% digital self-installation experience that places best-in-class artificial intelligence and augmented reality in the hands of customers.•Oversees a 150% increase of fiber self-install customer base over a three-year period, which avoided $400M in technician installation costs.•Optimizes and streamlines the customer installation process, resulting in a 25% drop in wasted technician installs.
Education
United States Military Academy at West Point
Bachelor of Science (BS)
University of Missouri-Kansas City
Master of Arts (M.A.)
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