Evan English

Vice President, Design & User Research at American Express

Role: Vice President, Design & User Research at American Express
Location: Brooklyn, NY, US
LinkedIn followers: 500 followers

Advertising & MarketingView LinkedIn profile

Experience

Vice President, Design & User Research
American Express
Feb 2023 — Present · New York, NY, US
Lead a global, multidisciplinary design organization responsible for user experience of Acquisition and Membership (customer) experiences for American Express across 25 markets. This includes the Enterprise mobile app, americanexpress.com, communications, and internal tools for MarTech & data platforms. Responsible for the Enterprise Design System.Team based in 5 locations (New York, UK, Phoenix, India and Virtual) with responsibility across product design, user research, content design, systems design, and design operations.

Education

Villanova University
Bachelor of Arts, English

Skills

Web Analytics
Integrated Marketing
Strategic Partnerships
Agile Web Development
Digital Media
Agile Methodologies
User Experience
Content Strategy
Omniture
User-Centered Design
Interactive Advertising
User Research
Interactive Marketing
Product Management
Digital Marketing
Online Marketing
Email Marketing
Digital Strategy
User Experience Testing
Product Development

Contact information

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Work email
•••••@americanexpress.com
Personal email
•••••@•••••.com
Direct dial
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Current company

American Express

Financial Services · 10K employees · World Financial Center, 200 Vesey Street, New York, NY, 10285, US

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus

americanexpress.com

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Experience

Vice President, Design & User Research

Education

Villanova University

Skills

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