Evan Baker

About Evan Baker

With over a decade of experience in the concierge profession and luxury hospitality, I…

Experience

1. Concierge

   Rosewood Mansion on Turtle Creek

   Feb 2016 — Present · Dallas-Fort Worth, TX, US

   Develops and maintains strong guest relationships to ensure loyalty• Provides top tier concierge service• Strive everyday to be engaging, intuitive, and refined• Demonstrates flexibility and adaptability on a daily basis• Consistently challenge myself to exceed expectations• Represent myself as an ambassador for the city of Dallas• Audits team to meet and improve all LQA & Forbes standards • Supervises all new concierge training and instruction• Maintains a positive relationship with local vendors and area hotels• Plays an active role within the Dallas Hotel Concierge Association

Education

• Plainview High School

  Diploma

  2002 — 2006

• Oklahoma State University

  Bachelor of Science in Human Environmental Sciences, Hotel and Restaurant Administration

  2008 — 2011

Skills

• Rezbook Reservation Management
• Open Water Scuba Instructor
• Open Table
• Retail Sales
• Fine Dining
• Training
• Eagle Scout
• Wine Lists
• Serving Others
• Time Management
• Hospitality Management
• Travel Planning
• Hospitality Industry
• Restaurant Management
• Microsoft Office
• Managing Employees
• Emergency First Response Instructor
• Food Service
• Leisure Travel
• Management
• Micros
• Boy Scouts
• Food
• Food & Beverage
• Customer Service
• Catering
• Event Planning
• Coordinating Events
• Party Planning
• Hospitality
• Aloha