Eva Rodriguez

Claims Adjuster @Progressive Insurance

Tampa, FL, US

Gather information on the status and treatment needs of actually or potentially injured person(s), most commonly for soft tissue injuries and mild-to-serious sprain/strain, and minor scarring, fractures or concussions.* Evaluate and settles unrepresented bodily injury claims.* Pursue early settlement opportunities with injured person via phone or in-person.* Interviews, collects and documents information from customers, agents, witnesses, police reports, doctors records etc.* Interpret policies and analyzes information gathered to determine courses of action.* Ensure that all damage is consistent with the report of the accident.* Negotiate with customers and claimant carriers when claims cannot be settled in full.* Recognize applicable exposures and endorsements.* Refer questionable claims for further investigation.* Resolve total losses to include execution of total loss paperwork.* Recognize subrogation opportunities and refers accordingly.* Manage claim inventory workload which includes paperwork associated to claim, diaries, mail, phones, and issues payments as needed

University of Phoenix

Bachelor of Science (BS), HCA

Miami Dade College

Associate of Science (AS), Health/Health Care Administration/Management