Eva Giacinto

Account Manager Southern Europe @Wells Fargo

Düsseldorf, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2020 — Present

Account Manager Southern Europe @Wells Fargo

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Managing a daily workflow (Portfolio Control System) to promptly address delinquencies on customer accounts to ensure Wells Fargo remain secure and minimize the need for management interventions- Addressing return payments- Managing delinquent accounts to ensure CDF remains secure and if necessary up to the point of repossession- Various internal reporting requirements- Dealing with rejected invoices, either received manually or through the Electronic Data Interchange (EDI) between Wells Fargo and its customers- Pending order approvals / overline requests along with timely processing of increased credit line requests- Prompt completion of workflows to ensure compliance and dealer accounts are fully reconciled- Dealing with credit note and customer payment queries to ensure dealer accounts are fully reconciled- Collection of Vendor charges to ensure prompt settlement- Complaints process to ensure the customer is treated fairly- Prompt completion of all Wells Fargo Learning tasks to ensure practice and compliance are current- Registration document handling/control activities for vehicles.

EDUCATION

1993 — 1997

Liceo Scientifico Democrito, Rome

Maturità Scientifica, Liceo Scientifico

1999 — 2003

Università degli studi Roma TRE

Foreign Languages and Literatures

SKILLS

Project Portfolio ManagementCrmBusiness PlanGestione VenditeStrategiaMicrosoft ExcelPianificazione StrategicaTabelle Pivot Di Ms ExcelStrategia Di MarketingProject PlanningLead GenerationBusiness StrategyPublic SpeakingProject ManagementCredit CardsServizi FinanziariManagementAnalisiCarte Di CreditoStrategia D'impresaGestione Delle RelazioniBusiness Development

ABOUT EVA GIACINTO

IN A NUTSHELLExperienced professional in Finance, Business Development & Planning. Will to win attitude and proactive approach to business as usual activities and new challenges.Strong business acumen on forecast, budget, KPIs, investments and analytics with a focus on Cost and Benefits Analysis, P&L monitoring, Financials, data mining and prediction models.Decennial Experience with different BI Tools and CRM: Tableau Dashboard, QlikView, SFDC, Siebel, Priority, TM1, Cognos, Essbase, Entreprise Guide.PROFESSIONAL CERTIFICATIONSMarch 2019:\"German Language Certificate DTZ B1\"November 2018:\"German Language Certificate A2.2\"September 2017:\"Project Management\"June 2017:\"Business Intelligence, Analytics and big data - sales network\"May 2017:\"English Communication Skills for Leadership and Team Building in International Context”October 2016:\"FTG - Financial Training Game\"June 2013:\"Easy Finance\"​Dec 2012 :\"Marketing dei Servizi\"​March 2012:\"Project Management\"​May 2011:\"Enterprise Guide Query and Reporting\"​ at SAS Institute, RomeJan 2010:\"Public Speaking, presentare in pubblico\"​Oct 2009:\"Office Automation - advanced - power point, excel, access\"​Sept 2009:\"Change management\"​ and \"Time and meeting management\"​July 2005: English Certificate at F.A.O. Food and Agriculture Organization of the United Nations, RomeSept 2003:\"Executive Assistant Course\" at Unione degli Industriali, Rome

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