Eva Taylor

Community Engagement Leader | Government Affairs | Strategic Events | Cross-Functional Partnerships | Brand Experience

Role: Manager Program Management at Comcast
Location: Atlanta, GA, US
LinkedIn followers: 500 followers

About Eva Taylor

Dedicated, enthusiastic leader with a strong background in program management, account management, and customer service within the telecommunications industry. Detail-oriented professional adept at coordinating events. Proficient in collaborating cross-functionally to achieve regional goals

Experience

Manager Program Management
Comcast
Nov 2024 — Present · Atlanta, GA, US
Manage cross functional partnerships and internal teams to support company-wide inclusion events and programs- Oversee execution of regional initiatives and hospitality-style events focused on brand alignment, guest experience, and employee engagement- Develops and maintains performance metrics to make informed recommendations for strategic decision making- Succession planning process for Councils and ERG Chapters – setting the strategy behind what this should look like, work with the regional councils and ERGs to ensure theyexecute accordingly, run a consistent and smooth process, meet deadlines, etc- Periodic speaking engagements when requested by regions/functions/ERG’s/Councils- Provides support for corporate budgeting and budget tracking- Serve as ERG Leads day-to-day contact, as needed. Ensure we are serving the needs of the regions and set vision accordingly- Collaborate with ERGs to meet governance guidelines and develop objectives, define impact, measurement goals and establish regular reporting to track results on investment.

Education

Southern New Hampshire University
Bachelor of Arts - BA

Skills

Customer Service
Customer Satisfaction
Reservation
Accountability
Cross-Functional Team Leadership
Dispatching
Speech
Hospitality
Hospice
Creative Writing
Teamwork
Technical Support
Coordination
Event Planning
Talking Points
Escalation Resolution
Reading Comprehension
Dependable Team Player
Budget Process
Flexible Schedule
Time Management
Reports
Community Outreach
Account Management
Data Entry
Leadership Development
Microsoft Word
Vendor Management
Strategic Planning
Sales
Employee Relations
Process Improvement
Analysis
Forecasting
Telecommunications
Microsoft Office
Management
Human Resources
Team Building
Call Centers

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