Eura Kiner

About Eura Kiner

ACHIEVED STRONG SUCCESS THROUGH THE SPIRIT OF TEAM COLLABORATION, CONTINUOUS IMPROVEMENT, AND CUSTOMER SERVICE EXCELLENCE High performing, award recognized progressive IT management operations professional focused on building technical knowledge and advancing a career in enterprise services. Methodical with problem management, communicated complex, technical information in non-technical language. Experienced in providing technical guidance in delivering IT training leadership and support. Built solid team relationships with the “Can Do” attitude. Delivered exceptional customer service and IT management reports. Ready to impact your team day is a highly-skilled, innovative, and results-driven professional who I had the opportunity to work with directly. She is an excellent trainer and coach! Eura exhibits strong interpersonal skills and a unique capacity for empathy.” Noted by a technical co-worker.Quality Assurance | Software Documentation | Team Leadership | Triage/Escalation | Employee Training | Process ImprovementIT Systems & Services: Strong working knowledge of business operations environment for proactive monitoring and resolved application, system, network, and security incidents for various enterprise platforms. Supervised and maintained system operations for network and infrastructure environment. Reliable in team training, report documentation, sharing technical knowledge.Non-technical Skills: Growth-minded, valued-team member, and self-confident. Action-oriented and realistic to overcome problems exerted hands-on experience to influence results and completed goals. Strong work ethic, takes ownership, with collaborative team methods. Well-organized and excellent in group communications with experienced IT infrastructure projects.

Experience

1. Manager Project Management

   Bob Evans Restaurants, Llc

   Aug 2025 — Present