Eunice MacCharles

Product Manager @Technical Safety BC

Burnaby, BC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2023 — Present

Product Manager @Technical Safety BC

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Vancouver, BC, CA

EDUCATION

1991 — 1997

University of Toronto - University of St. Michael's College

Honours BA

2009 — 2009

Cornell University

Executive Leadership Certificate

2009 — 2009

Cornell University

Certificate in Project Leadership, College of Engineering

SKILLS

Software Development MethodologiesEmployee HiringProcess MappingUse Case AnalysisBusiness RequirementsRequirements AnalysisBusiness Process ImprovementStakeholder ManagementConducting InterviewsProject ManagementSystems AnalysisBusiness Process MappingWorkshop FacilitationBusiness ProcessBusiness Process Re-EngineeringRequirements SpecificationSdlcCoachingBusiness AnalysisBusiness Process DesignVisioTeam LeadershipStaff MentoringMentoringLarge Group FacilitationGap AnalysisProject FacilitationRequirements ManagementProject PlanningUser Acceptance TestingRequirements GatheringBpmn

ABOUT EUNICE MACCHARLES

I am an experienced professional supporting business areas and solving problems through effective product ownership & management. CBAP® since 2016, and Certified SAFe® 4 Product Owner/Product Manager in 2018, I have a strong focus on business and process architecture with alignment to organizational strategy. Recognized as a collaborative facilitator, trainer & presenter on Business Analysis topics, and an empathetic mentor & coach for junior analysts. • Online Instructor for Certificate in Business Analysis (UBC Sauder Continuing Business Studies) • Speaker for IIBA Chapter, Vancouver PM*BA World & Building Business Capability (IIBA official conference) • Advisory Board Member for Vancouver BAWorld since 2015 • Former long-term IIBA Vancouver Chapter Board Member

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Eunice MacCharles — Product Manager at Technical Safety BC in Burnaby, BC, CA | Unifers