Eugenia L.
Project Manager @BT Group
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WORK HISTORY
Project Manager @BT Group
London, GB
EDUCATION
Future Solutions
Computer Programming, Specific Applications
MSU
MA in Linguistics
Techstars start up accelerator
Rotterdam
ABOUT EUGENIA L.
A resilient, solutions-centred and versatile Project & Programme Manager with over 15+ years experience in introducing customer-centric initiatives, implementing cutting-edge strategies, and mitigating identified risks and issues through transformational projects and programmes.”Possesses a proven track record in successfully leading diverse and multi-functional teams to execute and launch innovative services and solutions nationwide and implementing projects in agile environments, from inception to delivery within service level agreement and set budget parameters. Adept in unearthing and defining client requirements and managing expectations by anticipating operational risks to ensure the smooth transition and rollout of projects and programmes. An articulate and assured communicator with a demonstratable history of galvanising peers and teams to exceed expectations by embedding innovative programmes, productivity and process optimisation, and cost reduction whilst effectively managing relationships with stakeholders at all levels. Project & Scenario Analysis Strategic Project Planning Business Process Improvement Transformation Programmes Business Case Development Change Management Stakeholder Engagement (C-Suite) Risk Analysis & Control User Acceptance Testing Project Governance Supplier/Vendor Management Budgeting & Forecasting Agile PM (APMG) Foundation Cert. Requirements Gathering Information Management
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