Eugene Kingsley
Customer Success Strategist | Ex-Kissflow | No/Low-Code Expert | Executive Master’s - Data Science @ BITS, Pilani
- Role
- Customer Success at ORO Labs
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Eugene Kingsley
As a seasoned professional in Customer Success in the SAAS industry, I help the Customer Success team with Strategic Initiatives and Operations, I excel in driving operations, tools governance, and fostering product adoption. My role is pivotal in enabling Customer Success teams to deliver exceptional customer experiences and achieve higher renewal rates through a playbook-led model. My skills include providing technical solutions and leading teams to successful project completions. I have a strong foundation in machine learning and deep learning concepts, with the goal of offering compatible solutions for various business use cases. I am a results-driven expert in workflow automation and low-code implementation. I find immense joy in helping the Google generation realize their inner potential and achieve their purpose, ultimately contributing to societal betterment. As a speaker, I take on the challenge of identifying the audience\'s potential and helping them unleash their skills to the fullest. I have had the privilege of conducting non-technical and technical sessions for over 10K+ audiences in various conferences and organizations.
Experience
Customer Success
Oct 2024 — Present
Education
Birla Institute of Technology And Science (BITS), Pilani
M.Tech, Data Science
Jeppiaar Engineering College
Bachelor of Engineering - BE, Electronics and Instruemntation
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