Thomas L.

About Thomas L.

I’m a passionate and results-driven professional specializing in global account management and strategic relationship building. I thrive on creating meaningful connections with clients while driving business growth and operational excellence. Throughout my career, I’ve focused on understanding and addressing client needs, whether that means developing tailored solutions, analyzing complex data to forecast trends, or ensuring seamless project execution. My ability to navigate challenges, foster collaboration across teams, and stay ahead of industry standards has allowed me to deliver measurable results for my organization and the clients I serve.

Experience

1. Manager, Ocean Elite Solutions

   AIT Worldwide Logistics

   Dec 2025 — Present · Itasca, IL, US

   Lead the global Ocean Elite Solutions product, an advanced supply chain visibility and PO management platform powered by Infor Nexus. Manage end-to-end logistics solutions spanning all freight modes—Ocean, Air, Rail, and Truck. Partner cross-functionally with sales, IT, solution design, and operational teams to drive successful implementations and optimize client outcomes-Manage end-to-end origin operations including supplier onboarding, operational training, KPI development, and SOP creation-Oversee client integration testing across Infor Nexus and Cargowise platforms to ensure seamless connectivity-Support global sales and vertical teams in pitching Ocean Elite solutions to prospective and existing customers-Lead new business implementations in collaboration with global teams, establishing milestones, exception handling, and testing protocols-Drive platform optimization initiatives to maximize usage, efficiency, and profitability-Develop and deploy global reporting dashboards for transactional and financial management of ocean freight operations-Create standardized documentation and workflows to expedite implementations across the global customer base-Collaborate with Infor Nexus and IT teams to maintain optimal platform integration with Cargowise TMS

Education

• Middle Tennessee State University (MTSU)

  Undergraduate Studies

  2007 — 2009

• East Tennessee State University

  Construction Engineering

  2009 — 2011