Eugene Balmaceda
🚀 Customer Experience Leader | Team Builder | Strategic Operator
- Role
- Customer Experience Manager at Precision Garage Door Service®
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Eugene Balmaceda
I\'m Eugene — a customer experience professional passionate about building empowered…
Experience
Customer Experience Manager
Precision Garage Door Service®
Dec 2023 — Present · Woodinville, WA, US
Managed a team of 9, overseeing NPS, Mergers and acquisitions, and operations at Precision Door Service.• Acted as the liaison for an offsite call center, ensuring seamless communication and customer satisfaction.• Implemented strategies to improve customer experience, resulting in a significant increase in customer retention and satisfaction rates.
Education
State College of Florida-Manatee-Sarasota
Associate of Arts - AA, Business Administration and Management, General
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