Eudis V.
Member Consultant at LinkedIn
- Role
- Member Consultant at Linkedin
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Eudis V.
As an ambitious professional with customer service proficiency and extensive Customer…
Experience
Member Consultant
Jun 2021 — Present · Omaha, NE, US
Work within a queue-support model with specific daily targets on the number of contacts completed-Develop and maintain an exceptional understanding of the LinkedIn Business Solutions products through ongoing training while being keenly aware of industry trends -Analyze and understand the client and member needs, answering all product inquiries and questions-Establish effective -working relationships with managers and co-workers to ensure excellent information flow and feedback on process, policy, and product changes that will affect users-Document all communication with users and accounts accurately and in a timely manner via system tools-Ensure that all issues are escalated appropriately to the correct internal departments and management-Understand, embody and execute LinkedIn’s culture and core values
Education
Florida Technical College
Certificate, Medical Insurance Specialist/Medical Biller
2014 — 2014
Continental Academy
High School, High School/Secondary Diplomas and Certificates
2005 — 2006
Skills
- 10 Key
- Transportation
- Social Networking
- Microsoft Excel
- Powerpoint
- Documentation
- Customer Satisfaction
- Training
- Project Management
- Outlook
- Microsoft Office
- Sales
- Outsourcing
- Payments
- Customer Service
- Keyboards
- Quality Auditing
- Data Entry
- Poka Yoke
- Social Media
- Hospitality
- Change Orders
- English
- Filing
- Ticket Sales
- Leadership
- Cash Management
- Management
- Team Building
- Windows
- Business Writing
- Payment Card Processing
- Microsoft Word
- Team Leadership
- Question Answering
- Communication
- Telecommunications
- Payroll
- Technical Support
- Troubleshooting
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