Euan Crichton
IT Manager @Afl - Hyperscale And Ai Network Solutions
Signup · Get unlimited contacts
WORK HISTORY
IT Manager @Afl - Hyperscale And Ai Network Solutions
Milton Keynes, GB
Manage IT operations across three office locations, ensuring consistent performance, security, and support.Lead a geographically distributed team, including one IT engineer in Poland and one in Swindon.Led the full IT setup of a new sq ft production facility in Poland, including networking infrastructure, user onboarding, and systems deployment.Assisted the implementation and configuration of connecting switches, firewalls, and core network services to ensure secure and stable operations.Managed all IT aspects of the new office launch—from hardware procurement to user provisioning and systems integration.Hands-on management of Microsoft Azure, Citrix, Office 365, Windows 10/11 support, Server and IT asset lifecycle across the organization.Act as the go-to expert for troubleshooting critical issues across infrastructure, applications, and end-user support.Assisted and coordinate IT projects from planning to delivery, ensuring timely execution and alignment with business goals.Create and maintain technical documentation, SOPs, and project reports to support operational continuity and knowledge sharing.Developed and enforced IT policies and procedures to support a scalable and secure production environment.
EDUCATION
3aaa Apprenticeships
Lvl 3 Diploma in IT and Telecoms Professionals, Information Technology
SKILLS
ABOUT EUAN CRICHTON
As the IT Service Delivery Manager at AFL Hyperscale, I lead and manage the IT sites both in the UK & Poland, ensuring that the IT services and solutions are delivered to meet the business needs and SLAs. I also oversee the IT service management processes, such as incident, problem, change, and release management, and drive continuous improvement and innovation initiatives. I have been managing a project opening a brand new state of the art office/warehouse in Poland travelling regularly for over a year.I have 10 years of experience in IT engineering, working with large corporate businesses and supporting various technologies, such as Windows, Cisco, Citrix, SCCM, Avaya, and Meraki. I have also gained multiple certifications, such as ITIL Foundation, Microsoft 365 Fundamentals, and Microsoft Security, Compliance, and Identity Fundamentals. I hold a Lvl 3 Diploma in IT and Telecoms Professionals from Apprenticeships, where I learned the fundamentals of IT and telecoms systems and networks.I am passionate about delivering quality IT support and service to the end users and stakeholders, and I enjoy collaborating with my team and other departments to achieve the best outcomes. I am also keen to learn new skills and technologies, and to share my knowledge and expertise with others. My goal is to advance my career in IT service delivery management and to contribute to the growth and success of AFL Hyperscale.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.