Euan A. Cunningham
Seasoned Hospitality Professional | Global Expertise in Luxury Hospitality and Corporate Projects.
- Role
- Corporate Director, Crm & Loyalty at Montage International
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Euan A. Cunningham
A seasoned hospitality professional with extensive global experience in the luxury hospitality market. With a background in hotel operations, transformation projects, and corporate systems projects, I bring a holistic approach to my work and I am committed to delivering outstanding results.
Experience
Corporate Director, Crm & Loyalty
Apr 2024 — Present · Irvine, CA, US
As the Corporate Director of Customer Relationship Management and Guest Loyalty at Montage International, my role revolves around driving the overall lifetime value of our guests by strategically overseeing the CRM platform and leading guest recognition initiatives. I work closely with our executive leadership team to ensure our CRM strategy aligns with brand objectives. Key responsibilities include managing guest data integrity, championing CRM technology utilization across properties, and measuring success through established goals. Overall, my aim is to optimize guest experiences and drive revenue growth through effective CRM and guest recognition strategies.
Education
Cornell Peter and Stephanie Nolan School of Hotel Administration
Hospitality Administration/Management
2015 — 2015
RMIT University
Executive Master of Business Administration, Business Administration
Swiss Hotel Management School
Bachelor's degree, Hotel, Motel, and Restaurant Management
2012 — 2015
Skills
- Opera
- Highly Ambitious
- Golf
- Banquets
- Front Office
- Fine Dining
- People-Oriented
- Hospitality
- Catering
- Yield Management
- Motivated Self-Starter
- Pre-Opening
- Teamwork
- Resorts
- Rooms Division
- Culinary Skills
- Tourism
- Food & Beverage
- Hotels
- Information Systems
- Customer Service
- Hospitality Management
- Enthusiasm to Learn
- Revenue Analysis
- Tutoring
- Leadership
- Restaurants
- Hotel Management
- Event Management
- Hospitality Industry
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