Amanda Boyle
Success at Scale at GitHub
- Role
- Director, Success at Scale at GitHub
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Amanda Boyle
Helping people, help people.Community & Scaled Customer Success leader with more than 10 years of experience building communities, programs, and campaigns that increase product adoption through enablement and collaboration. I\'m passionate about connecting people and building teams that empower diverse stakeholders.I thrive in fast-paced environments, and love working with creative, driven teams to achieve big ambitious goals. Masters in Communication Leadership: Communities & Networks, from the University of Washington.
Experience
Director, Success at Scale
Jul 2025 — Present
Lead GitHub’s Success at Scale strategy, integrating digital programs and scaled customer success to improve adoption, retention, and customer outcomes across a global customer base. Oversee a high‑impact global team delivering:• Scaled human‑led engagement (1:1 and 1:many), both proactive and reactive.• Digital adoption orchestration through targeted campaigns, guided workflows, and personalized outreach.• Programs including events, webinars, enablement content, and readiness resources.• Community engagement supporting release readiness, product launches, and peer‑to‑peer knowledge sharing.Collaborate with product, engineering, marketing, and sales to design scalable solutions that reduce reliance on high‑touch support while maximizing customer value.
Education
University of Washington
Master's degree, Communication Leadership: Communities & Networks
2020 — 2022
Northern Michigan University
Bachelor of Science, Public Relations, Speech Communication, Art & Design
2003 — 2008
University of South Africa/Universiteit van Suid-Afrika
Study Abroad
Skills
- Google Apps
- Research
- Social Media Marketing
- Marketing
- Leadership Development
- Project Management
- Event Management
- Marketing Communications
- Google+
- Social Networking
- Brand Awareness
- Analytics
- Public Relations
- New Media
- Google Analytics
- Content Strategy
- Leadership
- Online Advertising
- Social Media
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