Etsub Seyfu
Customer Care Representative @Rogers Communications
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WORK HISTORY
Customer Care Representative @Rogers Communications
ON, CA
EDUCATION
Ambo University
Bachelor of Applied Science - BASc, Civil Engineering, 3.72
Addis Ababa University
Master's degree, Structural Engineering, 3.3
Yardistick International college
Master of Business Administration - MBA, Business Administration and Management, General
ABOUT ETSUB SEYFU
Versatile and accomplished professional with a background in teaching, engineering, and customer service. Demonstrated leadership as a Call Center Team Lead at MultiChoice Group, contributing to over two years of successful operations. International experience as a Retail Experience Executive at Safaricom Telecommunications Ethiopia PLC. Currently serving as a Customer Care Representative at Rogers Communications in Ontario, Canada. Academic achievements include a Bachelor\'s degree in Civil Engineering from Ambo University, a Master\'s in Structural Engineering from Addis Ababa University, and an MBA from Yardistick International College. Adept at project management, customer experience, and team leadership, with a proven ability to excel in dynamic and challenging environments.
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