Etienne Ratté-Delorme
Senior AI Solution Architect @ ServiceNow | MBA, ITIL
- Role
- Senior Ai Solution Architect at ServiceNow
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Etienne Ratté-Delorme
As a Senior AI Solution Architect at ServiceNow, I contribute to transforming operations and processes through innovative solutions on the leading enterprise service management platform. With a strong foundation in business transformation, automation, and driving business value, I work to align customer needs with ServiceNow\'s best practices. With over five years at ServiceNow, I have supported organizations in achieving their goals by addressing complex challenges with tailored solutions. Backed by credentials such as an MBA, ITIL certification, and a Six Sigma Green Belt, I remain committed to empowering teams and creating meaningful value for customers and stakeholders through effective transformations.
Experience
Senior Ai Solution Architect
Jan 2026 — Present · Tampa, FL, US
Education
Saint Louis University
BSBA, Management Information Systems
2004 — 2006
Questrom School of Business, Boston University
Master of Business Administration (MBA), Leadership and Organizational Transformation
2012 — 2015
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