Ethen Sim
Content Specialist @ICUC
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WORK HISTORY
Content Specialist @ICUC
Toronto, ON, CA
Monitored and moderated the social media channels of clients and their subsidiaries, to ensure compliance with company policies with Sprinklr- Identified trending and key topics related to the businesses of clients and their subsidiaries, and escalated them to the appropriate parties- Engaged with social media users across all channels by responding to comments, messages, and mentions- Monitored and reported on social media metrics, including reach, engagement, and sentiment
EDUCATION
Lingnan University
Bachelor of Arts - BA, Translation
ABOUT ETHEN SIM
Experienced in content creation and copywriting to communicate complex medical information with deep understanding of the importance of consistent branding and messaging, and have developed the ability to craft compelling and informative content that aligns with the brand\'s voice and messaging.
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