Ethan Potthoff
Southwest Airlines Technology | Ensuring your Travel Funds are Ready to Spend when you\'re Ready to Fly!
- Role
- Associate Technology Analyst at Southwest Airlines
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Ethan Potthoff
I’m a technology and product-focused analyst who thrives at the intersection of business…
Experience
Associate Technology Analyst
Jun 2022 — Present · Dallas, TX, US
Built relationships with business stakeholders and client application teams to understand requirements surrounding Southwest\'s Customer Asset Services, which manage all Gift Card, Voucher, and Travel Funds data.• Implemented an AWS hosted API solution to create and update customer assets through a single common interface, replacing two legacy on-premises systems.• Worked on an Agile Scrum team translating business requirements into developer user stories and features.• Supported Tech Leads and a Solutions Architect to design a new API utilizing AWS components.• Collaborated with a Product Owner to set team priorities and communicate work progress with stakeholders.
Education
Southern Methodist University
Master of Science - MS, Computer Science with AI/ML Specialization
Southern Methodist University
Bachelor of Arts - BA, Computer Science with AI/ML Specialization | Summa Cum Laude
2017 — 2021
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