Ethan Jackowitz

About Ethan Jackowitz

I’m a business analyst and collaborative leader who thrives in cross-functional environments, delivering actionable insights and process improvements that drive business impact. With a passion for data-driven decision making, automation, and technology, I specialize in streamlining workflows, developing intuitive tools, and supporting strategic initiatives.At Cisco, I’ve built executive-facing dashboards, helped reduce software costs through innovative solutions, and supported AI-driven automation projects. I take pride in blending technical skills (Tableau, Power BI, Microsoft 365 tools) with strong communication and a proactive, problem-solving mindset.I’m energized by opportunities to simplify complexity, support informed decisions, and work with people who care about creating meaningful, measurable results.

Experience

1. Business Analyst

   Cisco

   May 2022 — Present

   Design and deliver dashboards in Tableau and Power BI to drive insights for senior leadership and cross-functional teams.• Saved ~$200K in software costs by creating a custom solution to optimize dashboard access and licensing efficiency.• Developed a sales activity tracker, first using Tableau, Power Automate, and Microsoft Forms, and later redesigned it in Microsoft Lists for improved data management and workflow.• Supported AI chatbot development by testing and refining training data to automate responses to FAQs.• Stepped up during team transitions, assuming key responsibilities to maintain continuity and support leadership.• Recognized with the Q1 FY25 Perform, Transform & Simplify Award and the FY22 Winning Together Award.

Education

• Appalachian State University

  Computer Information Systems

  2017 — 2018

• North Carolina State University

  Bachelor of Business Administration - BBA, Business Administration with a concentration in Information Technology Management

  2018 — 2021