Ethan Yoo

About Ethan Yoo

I am a customer-focused and results-driven customer service professional with two years of experience in providing exceptional support and guidance to clients. I have a proven track record of building strongrelationships, driving customer satisfaction, and maximizing retention rates. Skilled in understanding client needs, troubleshooting issues, and implementing effective solutions to ensure client success. I am also a detailed oriented Football Operations Specialist with four years of experience in effectively managing logistics and scheduling to support team success. Skilled in player personnel management and event planning. I have developed strong communication and organizational abilities with a passion for football.

Experience

1. Field Operations Coordinator

   Sportable

   Apr 2024 — Present · US

   Use Sportable\'s Match Tracker and technology solutions• Organize and execute weekend and midweek match days at various stadiums using Match Tracker • Manage relationships with local stakeholders on matchday such as team managers, stadium managers and broadcast crew• Coordinate a seamless data delivery from matches to professional teams and sports broadcasters• Manage contractors for match days, ongoing recruiting and training of new contractors• First point of contact for on-site technical support• Maintain all match tracker hardware and oversee logistics within region

Education

• Syracuse University

  Bachelor of Science (B.S.), Sport Management

  2015 — 2019

Skills

• Microsoft Office