Ethan Yetton
Expert in IT infrastructure management and optimization
- Role
- Problem Management Administrator at Epic Games
- Location
- Reading, MA, US
- LinkedIn followers
- 500 followers
About Ethan Yetton
As a seasoned and tech-savvy IT professional, I have a proven track record of effectively maintaining IT infrastructure to ensure smooth operations and minimize downtime. I am skilled in boosting system reliability, efficiency, and integrity by identifying areas of improvement and performing routine system maintenance, including updates, patches, and security checks. I excel at analyzing user requirements and providing tailored IT solutions that align with business objectives.My expertise lies in troubleshooting hardware and software problems, implementing the best suitable solutions, and conducting system audits to elevate performance and security. I am well-versed in implementing robust security measures for protection against unauthorized access and data breaches.I pride myself on delivering high-quality user/customer service, optimizing customer experiences, and cultivating strong relationships with clients and end-users. With excellent communication skills, I interpret technical concepts in a clear and concise manner.Specialties: Technical Assistance, Systems Administration, IT Infrastructure Improvement, User Satisfaction, Security and Data Protection, Issue Troubleshooting, Customer ServiceTechnical Skills: Operating Systems: MS Windows 9x – 11, Server 2003 – 2016, Macintosh OSX, iOS, Android, Linux, UNIX | Software: Microsoft Office 365, Google Suite, Filemaker Pro/Server, Visual Studio, Xcode, Zoom, Active Directory Admin Tools, Slack, Asterisk PBX, Xbox, Sony, and Nintendo DevelopmentTools, Reprise License Manager, InsightVM, Metasploit | Hardware: PC, Macintosh Computers, Mobile Devices, Networked Printers, XBox Development Hardware (X360/XBone), Sony Development Hardware (PS3, PS4, and Vita), Oculus Rift, HTC Vive, Nintendo Development Hardware (Switch).I am dedicated to staying abreast with the latest technologies and trends in rapidly evolving IT industry, enabling me to provide innovative solutions for meeting the ever-changing needs of organizations. Contact me at e••••••••@icloud.com with any thoughts, questions, and suggestions about my experience and expertise – I am keen to make professional acquaintances.
Experience
Problem Management Administrator
Aug 2025 — Present · Boston, MA, US
Education
University of Massachusetts, Amherst
Bachelor's degree, Psychology
Skills
- Computer Hardware
- Casper
- Windows Xp Pro
- Tablets
- Computer Repair
- Tier 2
- Vpn
- Virtualbox
- Print Servers
- Linux
- Ios
- Vmware
- Technical Support
- Filemaker
- Vmware Fusion
- Crashplan Proe
- Ms-Dos
- Iis
- Filemaker Server
- Mobile Devices
- Os X
- Open Source Software
- Applescript
- Dns
- Apple
- Mac Os X Server
- System Builder
- Operating Systems
- Troubleshooting
- Windows 7
- Vmware Esx
- Html
- Software Installation
- Virus Removal
- Windows
- Help Desk Support
- Customer Service
- Active Directory
- Windows Server
- Hardware
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