Ethan McGarrity

IT Support Specialist @Trading Technologies

Chicago, IL, US

Providing technical support and managing requests through AtlassianConfiguring and troubleshooting end-user hardware and software on multiple platforms, including Windows PCs, MacBooks, Linux, and mobile devices, in both physical and VM environments.Administering user accounts and permissions in Microsoft Active Directory and Google Workspace, leveraging the Atlassian suite for project management and collaboration.Handling aspects of employee onboarding and offboarding, from hardware provisioning to account setup and management.Maintaining our virtualized environments using VMware, Nutanix, and Microsoft technologies, and managing network hardware via the Meraki cloud platform.Creating and maintaining comprehensive technical documentation for both end-users and internal IT teams.Overseeing IT asset management and inventory, ensuring accurate tracking of all equipment.

Northwestern University

Bachelor of Science - BS, Information Systems

Miami University

Computer/Information Technology Administration and Management