Ethan Lucas
Customer Support Specialist @Oracle
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WORK HISTORY
Customer Support Specialist @Oracle
Chicago, IL, US
Provide great customer service and care to top tier clients throughout the construction industry-Handle a large volume of inbound and outbound calls to our customers supporting their invoicing needs-Support our clients with account registration and setup to use our system-Provide research, system information, and customer relationship management for members of field team.
EDUCATION
University of Iowa
Bachelor of Science - BS, Sports Business and Management
ABOUT ETHAN LUCAS
Account Manager utilizing extensive experience in business operations, contract negotiation, customer service, and logistical processes to develop mutually beneficial relationships with clients, safeguarding bottom-line profits while maintaining long-term partnerships. Enthusiastic team player deploying collaboration skills and a positive attitude to inspire colleagues and bolster team performance. Dedicated professional leveraging time management and multitasking capabilities to efficiently attain objectives in fast-paced environments. Areas of Expertise: Account Management Business Operations Customer Service Relationship Building Contract Negotiation Process Improvement Research & Analysis Cross-Functional Teamwork Interpersonal Communication
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