Ethan Lucas
Account Management | Customer Service | Relationship Building
- Role
- Customer Support Specialist at Oracle
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Ethan Lucas
Account Manager utilizing extensive experience in business operations, contract negotiation, customer service, and logistical processes to develop mutually beneficial relationships with clients, safeguarding bottom-line profits while maintaining long-term partnerships. Enthusiastic team player deploying collaboration skills and a positive attitude to inspire colleagues and bolster team performance. Dedicated professional leveraging time management and multitasking capabilities to efficiently attain objectives in fast-paced environments. Areas of Expertise: Account Management Business Operations Customer Service Relationship Building Contract Negotiation Process Improvement Research & Analysis Cross-Functional Teamwork Interpersonal Communication
Experience
Customer Support Specialist
Oct 2021 — Present · Chicago, IL, US
Provide great customer service and care to top tier clients throughout the construction industry-Handle a large volume of inbound and outbound calls to our customers supporting their invoicing needs-Support our clients with account registration and setup to use our system-Provide research, system information, and customer relationship management for members of field team.
Education
University of Iowa
Bachelor of Science - BS, Sports Business and Management
2012 — 2016
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