Ethan Roberts
Analyst, Commercial and Industrial Customer Relations @Hydro One
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WORK HISTORY
Analyst, Commercial and Industrial Customer Relations @Hydro One
Toronto, ON, CA
Going through internal databases to help customers receive the information they need about their billing. Running simulations through excel and databases to find the best solutions for our customers and our team’s current problems. Helping out senior analysts gather information and run simulations to provide them with crucial data that will help our customers understand their bill.
EDUCATION
DeGroote School of Business - McMaster University
Business/Commerce, General
ABOUT ETHAN ROBERTS
Fourth year commerce student at the Degroot School of Business at McMaster University. I’m currently completing an internship with Hydro One with the Commercial and Industrial Customer Relations team. I work in many of our team’s databases while providing customer service to ensure that our clients get the information and numbers they need. I have also completed many projects with the team to ensure the our customers are always saving money and in a pricing strategy that they can afford. At MCMaster I have a strong interest in Marketing, Human Resources and understanding the Market. During my third year I was apart of the McMaster World Congress, where I helped advertise and ensure that our two day event ran smoothly. Finally, while being enrolled in McMaster GRO business program, I’ve work with Community Living Oakville to help them transition to an online workspace to boost their operations. Overall, I love working in a team and I am always excited to try out new opportunities and experiences.
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