Ethan Daniels
Arizona State University Graduate
- Role
- Technical Support Engineer Project Manager at Silicon Valley Enthusiast
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
About Ethan Daniels
Recent Engineering Management graduate with a solid foundation in technical engineering…
Experience
Technical Support Engineer Project Manager
Jun 2016 — Present · US
Led troubleshooting and technical support for PCs, Macs, AI systems, and automotive devices, achieving a 90% resolution rate for hardware/software issues.• Coordinated cross-functional teams to implement promotional strategies, increasing market engagement by 10%.• Used AI to improve efficiency on daily tasks.• Managed social media platforms and content updates, boosting online engagement and enhancing brand visibility.• Conducted competitive research and data analysis to inform engineering and marketing solutions, supporting data-driven decisions.• Supervised website enhancement projects, ensuring timely and accurate delivery of information to stakeholders.• Assisted in digital marketing strategy execution, tracking KPIs to meet client sales and project milestones.• Developed marketing collateral aligned with business objectives and customer needs.• Oversaw daily management of social media platforms, coordinating content creation and audience engagement to enhance organizational reputation and stakeholder communication. • Supervised content updates for SVE websites, ensuring technical accuracy and timely delivery of information to stakeholders.
Education
Arizona State University
Bachelor of Science - BS, Engineering Management
Valley Christian High School
High School Diploma
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