Esther Süßenguth
Principal Customer Success Manager @Linkedin
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WORK HISTORY
Principal Customer Success Manager @Linkedin
Munich, DE
EDUCATION
Steinbeis-Hochschule Schools of Next Practices
Master of Science - MS, Master Digital Innovation and Business Transformation (berufsbegleitend)
Ludwig-Maximilians-Universität München
Bachelor of Arts (B.A.), Englisch & Kommunikationswissenschaften und -störungen, allgemein
ABOUT ESTHER SÜSSENGUTH
At LinkedIn, as a Senior Customer Success Manager with over five years of experience in this role and a background in marketing and customer success, the focus is on empowering customers to achieve their hiring objectives. By working collaboratively with sales partners and leveraging data-driven insights, optimization strategies are developed to ensure meaningful ROI for clients using LinkedIn Hiring Solutions. The role emphasizes stakeholder management, strategic thinking, and customer advocacy, ensuring satisfaction and success throughout the customer journey. Previous roles at Infineon Technologies and LIV-T GmbH further shaped expertise in account management and communications, enhancing the ability to deliver tailored solutions. Passionate about enabling customer success, the work is driven by a commitment to measurable outcomes and impactful partnerships.
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