Esther O.

About Esther O.

Certifications: Certified SAFe® Agilist

Experience

1. Small Business Owner

   Etsy

   Mar 2013 — Present

   I am a small business owner of two online stores with 5500+ combined sales. I manage all aspects including new product development, design, customer service, supply chain management and fulfillment.UMD Bows | Maryland Pride Accessories• Opened wholesale relationships with local retailers such as Artisans, Bookholders, and The Maryland Store.• Endorsed by the President of The University of Maryland who wears products to public events and on television• Featured in a Washington Post article detailing business practices and entrepreneurial experience• Set up booths at local festivals and community events TIWIL | Custom Flags, Workspace Accessories, Apparel• Provide design services using Photoshop and Illustrator to customers who purchase a custom product• Manage supplier relations, handle fulfillment, and provide customer service • Fulfilled over 4300 orders while maintaining a 5-star rating with 700+ reviews

Education

• University of Maryland

  Bachelor of Science - BS, Information Systems

  2012 — 2016

• General Assembly

  User Experience Design Immersive

Skills

• Research
• Microsoft Word
• Microsoft Powerpoint
• Web Content Management
• Sharepoint
• Web Design
• Training
• Management
• Troubleshooting
• Data Entry
• Web Development
• Customer Service
• E-Commerce
• Content Management
• Web Applications
• Html
• Facebook
• Editing
• Social Networking
• Powerpoint
• Microsoft Office
• Social Media
• Public Speaking
• Microsoft Excel